Terms and Conditions – Carma and MyNRMA Promotion

Carma and MyNRMA Promotion

1. Promoter

a. The Promoter is ClickCar Australia Pty Ltd ABN 34 648 842 362 of 134 Euston Road, Alexandria, Sydney, NSW, 2015 (“Carma” and the “Promoter”).

b. The Carma MyNRMA Promotion (the “Promotion”) is operated by the Promoter.

2. Promotion Period

a. The Promotion will commence on May 5, 2025 and will continue until determined otherwise by the parties at their discretion (“Promotion Period”).

3. The Offer

a. During the Promotion Period, a current MyNRMA member (Member) must purchase a vehicle (“Vehicle”) through https://carma.com.au (“Website”), and will receive:

i. Allied Retail Finance Pty Ltd trading as Automotive Finance ABN 31 609 859 985 Australian Credit Licence 483211;

ii, Plenti Finance Pty Limited ABN 82 636 759 861, supported by its servicer Plenti RE Limited ABN 57 166 646 635 who holds Australian Credit License number 449176; or

iii. Wisr Finance Pty Ltd trading as Wisr ABN 39 119 503 221 Australian Credit Licence 458572; or

iv. Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460 Australian Credit Licence 389344

(“Preferred Financiers”)

(Each of Carma’s Preferred Financier’s services is subject to their own terms and conditions. Please enquire with each Preferred Financier that you contact for their terms and conditions and ensure you read them carefully before entering into a finance arrangement. Finance not provided by Carma. Finance provided by Allied Retail Finance Pty Ltd trading as Automotive Finance ABN 31 609 859 985 Australian Credit Licence 483211, Plenti Finance Pty Limited ABN 82 636 759 861, supported by its servicer Plenti RE Limited ABN 57 166 646 635 who holds Australian Credit License number 449176, Wisr Finance Pty Ltd ABN 39 119 503 221 Australian Credit Licence 458572, Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460 Australian Credit Licence 389344. Credit criteria, fees, charges and terms and conditions apply. Approved applicants only.)

Bonus 3 months/ +5,000kms (which ever occurs first) of Carma Coverage, extending mechanical protection at no extra cost

OR

5% discount on Carma’s Extended Coverage if purchased as part of the Purchase (Extended Coverage is subject to product-specific terms and conditions, available here.) (together, the “Benefits”).

b. A purchase will be considered to have occurred during the Promotional Period where the Member has paid a deposit for the Vehicle during the Promotion Period.

c. Any purchase of a Vehicle through Carma is subject to the Carma Terms and Conditions, available here.

4. Eligibility for Offer

a. The Promotion is open to legal residents of Australia over the age of 18 years.

b. To be eligible for the Promotion, a Member must:

i. Be a current member of MyNRMA and provide their MyNRMA member number to Carma at the time of Purchase;

ii. Pay a deposit for a Vehicle purchased through the Website;

iii. Arrange for delivery or collection of the Vehicle and finalisation of the purchase within two weeks of the deposit being paid. Delivery is only available within Carma’s designated area as determined by Carma’s website at the time of sale.

iv. If choosing to purchase Extended Coverage and claim the discount, purchase Extended Coverage prior to delivery of the Vehicle, provided the Vehicle is eligible for Extended Coverage per Carma’s Extended Coverage Terms and Conditions (available above);

v. If seeking to claim the discount for financing,

c. Members can only enter the Promotion once. You may not redeem this Offer more than once by using multiple email addresses, identities, devices or robotic, automatic, programmed or similar entry methods in an attempt to circumvent the rules. This Offer is not made or to be used in conjunction with any other offer or promotion. The Promotion is non-transferable.

d. Business partners, directors, employees and contractors (and their immediate families) of the Promoter, its related companies or its agencies, are not eligible to enter this Promotion. Immediate family means spouse, ex-spouse, child, step-child, parent, step-parent, legal guardian, sibling or step-sibling.

5. How to Redeem

a. The customer must visit the Carma landing page on the My NRMA Rewards website and proceed to the Club Connect page.

b. The customer will retrieve a unique My NRMA Rewards promo code, displayed on the confirmation screen.

c. The customer must then visit the “Buy a Car” landing page on the Carma website via the My NRMA Rewards site.

d. When the customer proceeds to purchase a vehicle on the Carma website, they will be prompted to enter their My NRMA Rewards promo code on the payment summary page during checkout.

e. Upon successful validation of the promo code, the payment summary will display confirmation of the applied benefits, and the contract of sale and tax invoice will reflect any eligible rewards or savings.

6. Carma Coverage Terms

Period of Cover

a. The conditions of the Contract commence at the Delivery Date. The benefits you will receive under the Contract commence on the later to occur of either the Delivery Date OR the expiry of any Manufacturer's Full Warranty, or Statutory Warranty provided with the vehicle.

b. The Contract will cease upon expiry of either the period of time OR the distance travelled, whichever occurs first.

c. Upon your written request, Carma may cancel this Plan

The Carma Coverage Plan

a. Our Carma Coverage Plan is not an insurance policy. It is a contract between You and the Company, designed to ensure that your vehicle is maintained to a standard that will help protect You from costly repairs to defective parts.

b. It is important that you carefully read this document to understand the extent of the Plan, and all of its limitations. Some of the conditions of this Plan are highlighted for your attention, to ensure there is no misunderstanding.

c. Carma agrees that in the event of any failure* of any covered component, such component will be repaired or replaced using parts of a like kind and quality, to acceptable working condition, to the extent of the limits of the Plan, provided that the Customer has observed these Terms & Conditions.

*Failure means the inability of any covered component to satisfactorily perform the function for which it was designed.

Servicing – What do I need to do?

a. It is a condition of this Plan that your vehicle is serviced in accordance with the Servicing Requirements as shown in this document.

What is Not Covered?

a. This Contract does not cover the following:

i. Any failure caused by negligence, misuse or failure to perform required servicing, or any failure caused by the lack of proper and necessary maintenance. Any failure due to the lack of oil or coolant, excessive use of oil, overheating, fuel contamination or use of incorrect grade of fuel is not covered under this Contract.

ii. Any parts not defined as being covered in this document. Maintenance items such as, but not limited to, the following are not covered by this Contract: brake pads, brake rotors, spark plugs, light bulbs, batteries, oils, filters, tyres, hoses, fan and timing belts, or any other component recommended by the Manufacturer for periodic replacement.

iii. Any modifications made or any affected components on the vehicle after the Date of Delivery, unless fitted by Carma, or with written approval for inclusion by Carma.

iv. Paint, trim, or failure caused by rust or corrosion of any kind.

v. Any inherent faults or defective parts subject to recall by the Manufacturer, or any such parts recommended for replacement by the Manufacturer through inability to meet normal performance requirements.

vi. Any loss or damage caused by towing, collision, force impact, breakage of glass, missiles, falling objects, fire, theft or larceny, explosion, earthquake, windstorm, hail, water, flood, malicious mischief or vandalism, riot or civil commotion, lightning, nuclear contamination, freezing, smoke, or from any other cause whatsoever except as provided in this Contract.

vii. Consequential damage.

viii. All consumables, including but not limited to, oils, coolants, lubricants, additives, air conditioning gas, environmental and waste disposal charges.

General Conditions

a. This Contract is between the Company and the Customer(s) nominated, together the "Parties" and each a "Party".

b. The benefits conferred by this Contract are in addition to all other rights and remedies in respect of the Customer which the consumer has under the Competition and Consumer Act 2010 and similar State and Territory laws. The Australian Consumer Law ("ACL"), which is Schedule 2 of the Competition and Consumer Act 2010, helps protect consumers by giving them certain guaranteed rights when they buy goods or services. These rights apply automatically whenever goods or services are supplied to a consumer. They are known as "Consumer Guarantees". Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

i. to cancel your service contract with us; and

ii. to a refund for the unused portion, or to compensation for its reduced value.

c. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

d. It is the responsibility of the Customer to minimise, where possible, the liability of the Company, such as not driving the vehicle when to do so may cause further damage.

e. Subject to the Customer's rights under Australian Consumer Law, to the maximum extent permitted by law:

f. A Party's liability under this Contract will be reduced proportionately to the extent the relevant liability was caused or contributed to by the acts or omissions of the other Party, including any failure by that other Party to mitigate its loss; and

g. Neither Party will be liable for consequential, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

h. Should any false or fraudulent statement be made by the Customer or any person acting on the Customer's behalf, with the Customer's knowledge, in support of any claim, or if the odometer has been tampered with, made inoperative or altered, then the Company may terminate this Contract in accordance with the following clause and the Customer's rights to claim shall be forfeited in respect of all future claims.

i. In the event of any breach of the terms and conditions of the Contract by a Party (Defaulting Party), the other Party (Non-Defaulting Party) reserves the right to immediately cancel the Contract, if the breach has not been remedied within 10 business days of the Defaulting Party being notified of the breach by the Non-Defaulting Party.

j. If the nominated vehicle:

i. Has been exported to another country, or

ii. Has been affected by beach use, or

iii. Has been used for competitive driving or racing, or has been tested in preparation thereof, the Contract will be immediately deemed null and void and all rights forfeited.

k. This Contract is not transferable.

l. All headings in this document have been inserted for the purpose of ease of reference only. They do not affect the meaning or interpretation of it.

MECHANICAL PROTECTION

a. Your Servicing Requirements

i. During Manufacturer’s Warranty Period: As per the Manufacturer’s warranty servicing schedule. It is a condition of this Plan that ONLY an authorised dealer or licensed motor vehicle repairer services your Vehicle.

ii. During Plan Coverage: As per the Manufacturer’s warranty servicing schedule. If your vehicle is not serviced by an authorised dealer or licensed motor vehicle repairer during this period, you will void your Plan.

b. Servicing Schedule

i. As per the Manufacturer’s warranty servicing schedule. Even if you haven't clocked up enough kilometres to make the next service interval, the amount of time indicated means items like oil and filters are nearing the end of their performance life. It also means that your vehicle is nearing the service due date that it must be serviced by.

c. Parts Coverage

i. Carma agrees that in the event of any failure of any component as covered under the Manufacturer's New Vehicle Warranty, it will repair or replace such component using parts of a like kind and quality, to acceptable working condition, to the extent of the limits of the PlatinumOne Protection Plan, provided that the Customer has observed the conditions, exclusions and terms of the PlatinumOne Protection Plan.

d. Repair Procedure

i. In the event of any failure likely to give rise to a claim under this Carma Coverage Plan, the Customer shall, as soon as is reasonably possible, do one of the following:

ii. If your vehicle is drivable, bring it to any of OUR workshops, the addresses of which are contained in this document and available on our website. One of our customer service representatives will then verify cover.

iii. If the vehicle is undrivable, or if to drive it could cause further damage, it is YOUR responsibility to have it towed to OUR workshop. Carma will not be responsible for any repairs or replacements carried out by persons other than our staff.

iv. If a failure occurs outside the towing distance (20km), please contact Carma, on 02 8319 3210, to arrange a work authority before commencing repairs. Please ensure you have documentation to support your vehicle's service history. Repairs will only be approved when performed by an approved Licensed Motor vehicle repairer.

v. Only if this is done correctly will you (or the repairer) be reimbursed.

7. Other Terms

a. By entering this Promotion, you hereby consent to sharing your personal information with the Promoter and acknowledge that you have read and accepted the Promoter's privacy policy at https://carma.com.au/privacy-policy and website terms and conditions.

b. This Promotion cannot be redeemed for cash or used in conjunction with any other promotion or offer.

c. The Promoter reserves the right, in its sole discretion, to:

i. vary the terms of, or cancel the Promotion at any time without liability to any customers or other person;

ii. at any time, to request verification of information relevant to participation in the Promotion of all customers. The Promoter may disqualify customers who provide false information or failed to provide information that is reasonably requested by the Promoter.

d. A Member’s participation in the Promotion is entirely at their own risk. The customers release and indemnify the Promoter from and against any liability arising from the customer’s acceptance and use of the Offer and the customer’s participation in the Promotion.

e. It is the responsibility of each customer to notify the Promoter of any changes in their contact details. The Promoter shall have no liability for a customer’s failure to receive emails due to spam, junk-email, changes in contact details, or other security settings, for a customer’s provision of incorrect or otherwise non-functioning contact information.

f. Any questions, comments or complaints regarding the Promotion will be directed to the Promoter to hello@carma.com.au.

Carma and MyNRMA Promotion (Sellers)

1. Promoter

a. The Promoter is ClickCar Australia Pty Ltd ABN 34 648 842 362 of 134 Euston Road, Alexandria, Sydney, NSW, 2015 (“Carma” and the “Promoter”).

b. The Carma MyNRMA Promotion (the “Promotion”) is operated by the Promoter.

2. Promotion Period

a. The Promotion will commence on May 5, 2025 and will continue until determined otherwise by the parties at their discretion (“Promotion Period”).

3. The Offer

a. During the Promotion Period, any current MyNRMA member (Member) who sells a vehicle (“Vehicle”) to Carma (“Sale”) will receive either:

(together, the “Benefits”).

b. A Sale will be considered to have occurred during the Promotional Period where the Carma has paid the member the agreed sale price of the Vehicle during the Promotion Period.

c. Any sale of a Vehicle through Carma is subject to the Carma Terms and Conditions, available above.

4. Eligibility for Offer

a. The Promotion is open to legal residents of Australia over the age of 18 years.

b. To be eligible for the Promotion, a Member must:

i. Be a current member of MyNRMA and provide their MyNRMA member number to Carma at the time of Sale

ii. Sell a Vehicle to Carma by written agreement.

c. Members can only enter the Promotion once. You may not redeem this Offer more than once by using multiple email addresses, identities, devices or robotic, automatic, programmed or similar entry methods in an attempt to circumvent the rules. This Offer is not made or to be used in conjunction with any other offer or promotion. The Promotion is non-transferable.

d. Business partners, directors, employees and contractors (and their immediate families) of the Promoter, its related companies or its agencies, are not eligible to enter this Promotion. Immediate family means spouse, ex-spouse, child, step-child, parent, step-parent, legal guardian, sibling or step-sibling.

5. How to Redeem

a. The customer must visit the Carma landing page on the My NRMA Rewards website and proceed to the Club Connect page.

b. The customer will retrieve a unique My NRMA Rewards promo code, displayed on the confirmation screen.

c. The customer must then visit the “Sell Your Car” landing page on the Carma website via the My NRMA Rewards site.

d. The customer must enter their VIN or registration plate, along with their state of registration, to locate the vehicle they wish to sell or trade.

e. The customer must complete the online form, providing details about the vehicle’s condition and their contact information.

f. On the final step of the form, the customer will be prompted to enter their My NRMA Rewards promo code.

g. Once Carma has successfully purchased the vehicle, the customer will receive an email with instructions to select their preferred My NRMA Rewards rewards benefit.

i. If the customer has chosen $50 cashback, this will be available within the My NRMA app.

ii. If the customer has chosen a $100 voucher to put towards their next Carma vehicle purchase, they will receive an additional promo code to use during checkout.

6. Other Terms

a. By entering this Promotion, you hereby consent to sharing your personal information with the Promoter and acknowledge that you have read and accepted the Promoter's privacy policy at https://carma.com.au/privacy-policy and website terms and conditions.

b. This Promotion cannot be redeemed for cash or used in conjunction with any other promotion or offer.

c. The Promoter reserves the right, in its sole discretion, to:

i. vary the terms of, or cancel the Promotion at any time without liability to any customers or other person;

ii. at any time, to request verification of information relevant to participation in the Promotion of all customers. The Promoter may disqualify customers who provide false information or failed to provide information that is reasonably requested by the Promoter.

d. A Customer’s participation in the Promotion is entirely at their own risk. The customers release and indemnify the Promoter from and against any liability arising from the customer’s acceptance and use of the Offer and the customer’s participation in the Promotion.

e. It is the responsibility of each customer to notify the Promoter of any changes in their contact details. The Promoter shall have no liability for a customer’s failure to receive emails due to spam, junk-email, changes in contact details, or other security settings, for a customer’s provision of incorrect or otherwise non-functioning contact information.

f. Any questions, comments or complaints regarding the Promotion will be directed to the Promoter to hello@carma.com.au.