EXTENDED COVERAGE

Protection for the road ahead

Get the comfort of knowing you'll be covered with additional mechanical protection plus premium roadside assist, for a one-time payment starting from $1,190.

Why choose Carma Extended Coverage?

  1. Premium mechanical protection

    Drive with confidence knowing you’ll be protected in the event of an unexpected mechanical failure for the length of your coverage.

  2. Nationwide roadside assist

    Enabled by our partner National Roadside Assist (NRA), the roadside assist package offers help with over 1,700 service providers in Australia.

  3. Choice of term

    Choose the coverage length that best suits your needs. We offer 1,3 or 5-year plans, all of which covers your car until its odometer reaches 200,000 kms.

Purchase Carma Extended Coverage for a one-time payment starting from $1,190Purchase Carma Extended Coverage for a one-time payment starting from $1,190

Purchase Carma Extended Coverage for a one-time payment starting from $1,190

Must be purchased prior to delivery. To be eligible, cars need to have an odometer reading of under 160,000 km.

Mechanical Protection

Protection for the road ahead

Your car’s risk of breakdown naturally increases over its lifetime. Typical manufacturer warranty lasts 3-5 years, however your car may become more susceptible to breakdown as it ages. Carma Extended Coverage helps protect your car during the most important part of its lifetime.

  1. Claim up to the purchase price of your car

    Parts that would have been covered by your original manufacturer’s warranty are covered (excluding paint and trim), with up to $5,000 per individual claim.

  2. Additional years covered

    Carma Mechanical Protection starts at the end of any remaining manufacturer’s warranty and keeps you covered for your chosen length (or when your car reaches its kilometre limit, whichever comes first).

  3. Service it your way

    You’re in the driver’s seat. Service at your preferred licensed repairer, according to the frequency listed in your owner’s manual or manufacturer’s website.

Extensive cover of electrical and mechanical parts

What’s included in my cover?

As part of the PlatinumOne package, parts covered are those that are covered under the Manufacturer's New Vehicle Warranty, except for paint and trim.

Carma Extended Coverage also includes roadside assist and towing transport to the nearest licensed repairer if your car breaks down. Read more about what's included here.

What’s not included in my cover?

Refer to any exclusions that are shown in the Mechanical Protection Plan and your Manufacturer's handbook.

This Contract does not cover the following:

  1. Any failure caused by negligence, misuse or failure to perform required servicing, or any failure caused by the lack of proper and necessary maintenance. Any failure due to the lack of oil or coolant, excessive use of oil, overheating, fuel contamination or use of incorrect grade of fuel is not covered under this Contract.
  2. Any parts not defined as being covered in this document. Maintenance items such as, but not limited to, the following are not covered by this Contract: brake pads, brake rotors, spark plugs, light bulbs, batteries, oils, filters, tyres, hoses, fan and timing belts, or any other component recommended by the Manufacturer for periodic replacement.
  3. Any modifications made or any affected components on the vehicle after the Date of Delivery, unless fitted by Carma, or with written approval for inclusion by Carma.
  4. Paint, trim, or failure caused by rust or corrosion of any kind.
  5. Any inherent faults or defective parts subject to recall by the Manufacturer, or any such parts recommended for replacement by the Manufacturer through inability to meet normal performance requirements.
  6. Any loss or damage caused by towing, collision, force impact, breakage of glass, missiles, falling objects, fire, theft or larceny, explosion, earthquake, windstorm, hail, water, flood, malicious mischief or vandalism, riot or civil commotion, lightning, nuclear contamination, freezing, smoke, or from any other cause whatsoever except as provided in this Contract.
  7. Consequential damage.
  8. All consumables, including but not limited to, oils, coolants, lubricants, additives, air conditioning gas, environmental and waste disposal charges.

For the full list of exclusions, read the Extended Coverage Terms and Conditions here.

Supporting you with Premium Roadside Assist

  1. Roadside response

    Get help on the road with jump starting your car, flat tyres, unlocking your car, or filling up with petrol when you run out.

  2. Towing breakdown

    We can transport your broken down car to the nearest licensed repairer within a 250 km round trip.

  3. Emergency reimbursements

    In the event of major mechanical failure, our plan covers up to $1,200 in extras per year.

We've got you covered

  1. 1- year coverage

    $1,190

  2. 3-year coverage

    $1,790

  3. 5-year coverage

    $2,390

Understanding your coverage and exclusions

To learn more about what’s included in your coverage and the full list of exclusions, read the T&C’s here.

Want to learn how to make a claim? Find out here.

24/7 Roadside Assistance24/7 Roadside Assistance

24/7 Roadside Assistance

Need help on the road? National Roadside Assist provides 24/7 phone and mobile app support across Australia.

Frequently asked questions

How much does Carma Extended Coverage cost?

Carma Extended Coverage is available in the following three terms:

  • 1-year coverage: $1,190
  • 3-year coverage: $1,790
  • 5-year coverage: $2,390

Each plan provides the same comprehensive benefits, offering peace of mind and extra protection.

Is Carma Extended Coverage transferable?

No, it is not transferable. Carma Extended Coverage remains with you and your car. If you sell your vehicle you may be eligible to receive a portion of the cost as a refund.

Can I cancel Carma Extended Coverage after purchase?

Yes, you can cancel at any time and you may be eligible for a portion of the cost to be refunded.

When does Carma Extended Coverage start and finish?

Carma Extended Coverage starts at the conclusion of the standard manufacturer warranty. For longer separate warranty periods on certain items such as the battery or drivetrain, if a car comes with 5 years new car manufacturers warranty and 10 years warranty on the battery, Carma Extended Coverage would kick in at the end of the 5 years.

As the battery is still covered under the manufacturer warranty, it would not be covered under our extended coverage. Roadside assist would still start immediately and end at the conclusion of our extended coverage term.

I need roadside assistance. How do I request assistance?

To request roadside assistance from National Roadside Assistance, call the 24/7 toll-free number at 1800 817 877 or get assistance via the NRA mobile app.

How do I make a claim ?

Your mechanical protection plan is administrated by Harrier for repairs. Roadside assistance is then offered by National Roadside Assist (NRA), which includes 24/7 roadside response, breakdown towing and emergency reimbursements.

To learn how to make an extended coverage claim, click here to find out more.

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