Carma Extended Coverage Terms and Conditions

Our PlatinumOne Protection Plan ("Plan") provides you with valuable additional protection within the limits and guidelines of the particular plan.

Our Disclosures

We draw your attention to the fact that:

the Plan is subject to a set period, during which, if you cancel early, you may be liable to pay a cancellation fee;
you may be charged a towing fee if the towing is in excess of the towing km limit stated;
your personal information will be handled in accordance with our privacy policy, available on our website; and
subject to your rights under Australian Consumer Law, we will not be liable for consequential, special or indirect loss.

These Terms do not intend to limit your rights and remedies at law, including any of your rights under Australian Consumer Law.

TERMS & CONDITIONS

The Contract will be voided if you do not comply with these Terms and Conditions.

Period of Cover

The conditions of the Contract commence at the Delivery Date. The benefits you will receive under the Contract commence on the later to occur of either the Delivery Date OR the expiry of any Manufacturer's Full Warranty, or Statutory Warranty provided with the vehicle.

The Contract will cease upon expiry of either the period of time OR the distance travelled, whichever occurs first.

Upon your written request, Carma may cancel this Plan, at which stage our Refund Policy applies.

The PlatinumOne Protection Plan

Our PlatinumOne Protection Plan is not an insurance policy. It is a contract between You and the Company, designed to ensure that your vehicle is maintained to a standard that will help protect You from costly repairs to defective parts.

It is important that you carefully read this document to understand the extent of the Plan, and all of its limitations. Some of the conditions of this Plan are highlighted for your attention, to ensure there is no misunderstanding.

Carma agrees that in the event of any failure* of any covered component, such component will be repaired or replaced using parts of a like kind and quality, to acceptable working condition, to the extent of the limits of the Plan, provided that the Customer has observed these Terms & Conditions.

*Failure means the inability of any covered component to satisfactorily perform the function for which it was designed.

Servicing – What do I need to do?

It is a condition of this Plan that your vehicle is serviced in accordance with the Servicing Requirements as shown in this document.

What is Not Covered?

This Contract does not cover the following:

Any failure caused by negligence, misuse or failure to perform required servicing, or any failure caused by the lack of proper and necessary maintenance. Any failure due to the lack of oil or coolant, excessive use of oil, overheating, fuel contamination or use of incorrect grade of fuel is not covered under this Contract.
Any parts not defined as being covered in this document. Maintenance items such as, but not limited to, the following are not covered by this Contract: brake pads, brake rotors, spark plugs, light bulbs, batteries, oils, filters, tyres, hoses, fan and timing belts, or any other component recommended by the Manufacturer for periodic replacement.
Any modifications made or any affected components on the vehicle after the Date of Delivery, unless fitted by Carma, or with written approval for inclusion by Carma.
Paint, trim, or failure caused by rust or corrosion of any kind.
Any inherent faults or defective parts subject to recall by the Manufacturer, or any such parts recommended for replacement by the Manufacturer through inability to meet normal performance requirements.
Any loss or damage caused by towing, collision, force impact, breakage of glass, missiles, falling objects, fire, theft or larceny, explosion, earthquake, windstorm, hail, water, flood, malicious mischief or vandalism, riot or civil commotion, lightning, nuclear contamination, freezing, smoke, or from any other cause whatsoever except as provided in this Contract.
Consequential damage.
All consumables, including but not limited to, oils, coolants, lubricants, additives, air conditioning gas, environmental and waste disposal charges.

General Conditions

This Contract is between the Company and the Customer(s) nominated, together the "Parties" and each a "Party".
The benefits conferred by this Contract are in addition to all other rights and remedies in respect of the Customer which the consumer has under the Competition and Consumer Act 2010 and similar State and Territory laws. The Australian Consumer Law ("ACL"), which is Schedule 2 of the Competition and Consumer Act 2010, helps protect consumers by giving them certain guaranteed rights when they buy goods or services. These rights apply automatically whenever goods or services are supplied to a consumer. They are known as "Consumer Guarantees". Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
1. to cancel your service contract with us; and
2. to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
It is the responsibility of the Customer to minimise, where possible, the liability of the Company, such as not driving the vehicle when to do so may cause further damage.
Subject to the Customer's rights under Australian Consumer Law, to the maximum extent permitted by law:
1. a Party's liability under this Contract will be reduced proportionately to the extent the relevant liability was caused or contributed to by the acts or omissions of the other Party, including any failure by that other Party to mitigate its loss; and
2. neither Party will be liable for consequential, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Should any false or fraudulent statement be made by the Customer or any person acting on the Customer's behalf, with the Customer's knowledge, in support of any claim, or if the odometer has been tampered with, made inoperative or altered, then the Company may terminate this Contract in accordance with the following clause and the Customer's rights to claim shall be forfeited in respect of all future claims.
In the event of any breach of the terms and conditions of the Contract by a Party (Defaulting Party), the other Party (Non-Defaulting Party) reserves the right to immediately cancel the Contract, if the breach has not been remedied within 10 business days of the Defaulting Party being notified of the breach by the Non-Defaulting Party.
If the nominated vehicle:
1. Has been exported to another country, or
2. Has been affected by beach use, or
3. Has been used for competitive driving or racing, or has been tested in preparation thereof, the Contract will be immediately deemed null and void and all rights forfeited.
This Contract is not transferable.
All headings in this document have been inserted for the purpose of ease of reference only. They do not affect the meaning or interpretation of it.

MECHANICAL PROTECTION

Your Servicing Requirements

During Manufacturer’s Warranty Period: As per the Manufacturer’s warranty servicing schedule. It is a condition of this Plan that ONLY an authorised dealer or licensed motor vehicle repairer services your Vehicle.

During Plan Coverage: As per the Manufacturer’s warranty servicing schedule. If your vehicle is not serviced by an authorised dealer or licensed motor vehicle repairer during this period, you will void your Plan.

Servicing Schedule

As per the Manufacturer’s warranty servicing schedule. Even if you haven't clocked up enough kilometres to make the next service interval, the amount of time indicated means items like oil and filters are nearing the end of their performance life. It also means that your vehicle is nearing the service due date that it must be serviced by.

Parts Coverage

Carma agrees that in the event of any failure of any component as covered under the Manufacturer's New Vehicle Warranty, it will repair or replace such component using parts of a like kind and quality, to acceptable working condition, to the extent of the limits of the PlatinumOne Protection Plan, provided that the Customer has observed the conditions, exclusions and terms of the PlatinumOne Protection Plan.

Repair Procedure

In the event of any failure likely to give rise to a claim under this PlatinumOne Protection Plan, the Customer shall, as soon as is reasonably possible, do one of the following:

If your vehicle is drivable, bring it to any of OUR workshops, the addresses of which are contained in this document and available on our website. One of our customer service representatives will then contact the PlatinumOne Protection Plan Administrator for verification of cover.
If the vehicle is undrivable, or if to drive it could cause further damage, it is YOUR responsibility to have it towed to OUR workshop. Carma will not be responsible for any repairs or replacements carried out by persons other than our staff.
If a failure occurs outside the towing distance (as indicated in "YOUR PLAN"), please contact the PlatinumOne Protection Plan Administrator, on 1300 728 687, to arrange a work authority before commencing repairs. Please ensure you have documentation to support your vehicle's service history. Repairs will only be approved when performed by an approved Licensed Motor vehicle repairer.

Only if this is done correctly will you (or the repairer) be reimbursed.

Refund Policy

Subject to the General Conditions, and in the event that this Plan is terminated before the Customer has made any claim, or is not in the final six months or 10,000km of the Plan period, then upon receipt of a written request from the Customer, the Company will process a sliding scale refund of the fees paid by the Customer, calculated as shown below. If the Plan fee is financed, any refund will be paid to the financier or whomever the financier directs us to pay.

Conditions to be met and refund amount:

Plan terminated less than 1 year from date of Plan commencement AND nominated vehicle has travelled less than 20,000 kms from odometer reading at delivery: 70% of Fees paid by Customer for the Plan
Plan terminated less than 2 years from date of Plan commencement AND nominated vehicle has travelled less than 40,000 kms from odometer reading at delivery: 50% of Fees paid by Customer for the Plan
Plan terminated less than 3 years from date of Plan commencement AND nominated vehicle has travelled less than 60,000 kms from odometer reading at delivery: 30% of Fees paid by Customer for the Plan
Plan terminated less than 4 years from date of Plan commencement AND nominated vehicle has travelled less than 80,000 kms from odometer reading at delivery: 10% of Fees paid by Customer for the Plan
Plan terminated less than 5 years from date of Plan commencement AND nominated vehicle has travelled less than 100,000 kms from odometer reading at delivery: NIL
Plan terminated earlier than the commencement of the Plan date AND kms: Full refund less cancellation fee. (Cancellation fee is the lesser of $300 or 30% of the purchase price)

ROADSIDE ASSIST

Platinum Plus Roadside Assistance

Call 1800 817 877 for Roadside Assistance (Toll Free)

Note:

Benefits commence on the Delivery Date.
Valid while you meet the conditions of your PlatinumOne Protection Plan.
The National Roadside Assist policy is not transferable to another vehicle.

Roadside Response

If your 12V starter battery is flat, we will come out and jump start your vehicle. ^1
If you get a flat tyre, we will come out and fit your roadworthy spare. ^2
If you lock your keys/key card in your vehicle, we will gain access to your vehicle. ^3
If you run out of petrol, we will bring some out for you.^4
If your EV runs out of charge, we will tow it to the nearest charging facility/home. ^5

^1 Replacement 12V starter battery costs at driver's expense.

^2 Caravans and trailer up to 3.5t gross included.

^3 Benefit limited to $250.00 per annum. Key cutting/replacement keys and key cards at driver's expense .

^4 Maximum 5.0 litres of unleaded petrol for free, LPG/Diesel vehicles transported to fuel supply.

^5 Towing free service radius applies. Excludes charging costs.

Towing Breakdown

If your vehicle breaks down, or is unable to be safely driven due to failure, we will transport you to the nearest authorised service centre within a 250km round trip if during business hours. If after hours, your vehicle may be transported home or held at towing company depot for transport to repairer the next business day. Once the vehicle has been delivered to a place of repair, any further towing for the current breakdown will be at your expense.
If your vehicle breaks down due to failure and requires emergency towing, we will reimburse up to $200.00 per annum for onward travel expenses incurred by the driver or passengers, if they are not able to travel with the tow truck. ^1
If your vehicle breaks down, and you are towing a caravan, boat or trailer, we will assist with transporting your caravan/trailer home or to a secure location of your choice, within the 250km round trip limit.

^1 Limited to $200.00 per annum.

Extras up to $1200 per year

CAR HIRE, ACCOMMODATION, EMERGENCY TRAVEL FARES, TRAILER HIRE, TRANSPORT FEES, AMBULANCE COVER

In the event of a major vehicle breakdown, we will assist with reimbursement of immediate costs of any combination of the following: Car Hire (up to $120.00 p/day), Emergency accommodation ($250.00 p/day), emergency travel (airfare/bus/train up to $300.00 per ticket), Trailer Hire (up to $120.00 p/day), additional transport fees (Long Distance Transport i.e. Roadtrain or Vehicle Transporter up to $400.00 per breakdown).
Excludes fuel, electric charge costs, km charges, administration charges, credit card charges, Vehicle Registration Recovery Fees, rental/travel insurance/cover/excess reduction, one-way drop off/collection fees, premium location fees, additional driver and driver under 25 years fees, excess baggage, airport taxes, any optional extras, meals and refreshments.
In the event of an accident where the registered vehicle is involved, and the driver or passengers require the services of an ambulance as a result of that accident, we will assist with reimbursement of the ambulance fees.
On submission of the accounts, together with a copy of the relevant bills, we will reimburse up to $1,200.00 per annum (Total claimable amount is not to exceed $1200.00 including GST per annum).

Reimbursement of claims under the Extras cover will only be approved if there is a major vehicle breakdown resulting in a tow/call-out by NRA.

ALL CLAIMS MUST BE SUBMITTED WITHIN 21 DAYS OF OCCURRENCE TO: CLAIMS MANAGER, PO BOX 10123, ADELAIDE BC SA 5000 AUSTRALIA OR EMAIL: claims@nationalroadsideassist.com.au

Limit of Cover

Towing fee is free up to a 250km round trip, towing in excess of a 250km round trip will be charged at prevailing industry rates.
An excess may apply to areas that are more than a 250km round trip from nearest provider. Quotes for excess can be provided upon request at the time of the call for assistance.

General Cover

Free Medical Advice: Limited medical advice is available for free to the driver and/or passengers of the registered vehicle. A toll free number will be provided to the customer upon request depending on the location of the registered vehicle.

Free Legal Advice: Telephone legal advice is available 24 hours a day, on matters arising from the use or ownership of the member's vehicle. A toll free number will be provided to the customer upon request depending on the location of the registered vehicle. Legal advice does not extend to written advice, preparation of briefs or personal interviews.

Roadside Assistance Exclusions and Limitations

Trucks, buses, vehicles used for hire or reward including, but not limited to taxis, limousines, chauffeured vehicles and rental/loan cars.
Vehicles that require excess labour, specialist/heavy equipment (i.e. trolley wheels, cradle lift trucks, non-standard ramps) for removal, extraction from multi-storey or underground car parks, are bogged, in a National park, or are not within easy reach of a public/sealed road.
Vehicles already at a repairer and vehicles which have been involved in an accident/collision or have sustained damage due to impact, malicious or criminal damage and/or flood/fire damage, stolen vehicles that require recovery.
Excess labour and battery installation fees, heavy vehicles, trucks and equipment over 3.5t gross weight.
Ferry/barge costs, freight costs, including tolls and sea crossings.
National Roadside Assist will not be liable for increased/additional costs and expenses as a result of a breakdown in a remote location.
Service may be refused for unregistered vehicles and vehicles that are not roadworthy or that have been modified from the manufacturer's specifications i.e. excessively lowered vehicles, modified for racing/4x4 tracks or is being used for any form of motor sport.
Repeated/excessive call-outs due to driver related faults, customers not complying with our instructions, aftermarket accessories, vehicle neglect or abuse, as reasonably determined by NRA or its contractors, including pre-existing faults and faults/breakdowns caused by a non-authorised repairer.
NRA at its discretion may refuse service or suspend/cancel a driver's membership if they are deemed abusive, threatening or violent towards NRA staff or its contractors, or attempts to receive service by deception or has any excess owing for previous call-outs.
In the event that a driver requests their vehicle be broken into, whether to recover keys/belongings, NRA or its contractors will not accept responsibility or liability for damage that may occur as a result.
Where the customer is not in attendance at the vehicle, without prior arrangement, and the service vehicle leaves the scene, any further call-outs for that breakdown will be at the driver's expense.
If a driver requests a spare tyre be fitted to the registered vehicle due to a non-impact related flat tyre, it is their responsibility to correctly inform NRA as to both the presence and condition of the spare tyre in the vehicle. If incorrect information is given, or NRA attends to find the spare wheel not roadworthy or not present, all further assistance including towing/transport to a tyre/service/repair centre will be at the driver's expense for the current breakdown.
Vehicles which have been refuelled with the wrong type of fuel.

For full details, including our Privacy Policy, please visit: www.nationalroadsideassist.com.au

PRIVACY STATEMENT

The Privacy Policy applies to all personal information collected by the Company or the Plan Administrator (collectively referred to as "us" or "we") when entering into, or otherwise communicating with you in relation to, this Contract.

This Plan is administered by Harrier-National (Sales) Pty Ltd ABN 98 003 860 633 Phone: 1300 728 687

© This PlatinumOne Protection Plan and related documentation provided by Harrier-National is copyright with all rights reserved. Under the copyright laws, the PlatinumOne Protection Plan procedures and documentation may not be copied in whole or in part, without the written consent of Harrier-National (Sales) Pty Ltd ABN 98 003 860 633

How to contact us about privacy

Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions.

Collection and Purpose

We may collect personal information from you in the course of your dealings with the Company or the Plan Administrator.

The personal information we collect and maintain generally includes your name, date of birth, gender, address, contact details and information specific to the vehicle purchased, and the service you decide to purchase from us, and can also include any notes or information we have taken during the course of your dealings with us.

The purpose for which we collect personal information is to provide you with the best service experience possible. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full benefits of the Plan.

How do we hold your personal information?

We may hold your personal information in a number of ways, including electronically, in paper records, and/or in telephone recordings.

Where your personal information has been collected from a third party, including our service providers, they may also hold copies of your personal information.

We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties and information collected for different products and services.

Disclosure

We customarily disclose personal information only to our service providers who assist us in fulfilling the terms of the Plan and to the Plan Administrator. We will only disclose personal information to an unrelated third party with your consent.

Access and correction

Australian Privacy Principle 6 of the Australian Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us.

Security

We have processes in place to ensure the security of your personal information, including limitations on access to personal information within our organisation.

Direct marketing

From time to time, we may use your personal information to advise you about or offer you other products or services that may be relevant and of interest to you. If you do not want to receive these offers from us, please contact us.

In some instances, we may disclose your personal information (but not sensitive information) to others we have business arrangements with to enable them to offer their products and services to you.

We do not use or disclose sensitive information for the purposes of direct marketing.

More Information

The Privacy Policy of the Company is available at www.carma.com.au and the Privacy Policy of the Plan Administrator is available at www.harrier.com.au. The Company can provide you with printed copies of these policies if you request.

YOUR RIGHTS AND THE AUSTRALIAN CONSUMER LAW

Consumer guarantees under the Australian Consumer Law ("the ACL"), which is Schedule 2 of the Competition and Consumer Act 2010 requires that any vehicle sold:

be of acceptable quality (s 54 of the ACL);
be fit for the purpose for which they were acquired (s 55 of the ACL);
correspond to any description attached to the goods prior to the sale (s 56 of the ACL); and
correspond to any sample of the goods that was offered to the consumer prior to the sale (s 57 of the ACL).

In determining whether or not a vehicle (or part) is of 'acceptable quality', the factors described in s54(3) of the ACL will need to be considered, namely:

the nature of the goods; and
the price of the goods (if relevant); and
any statements made about the goods on any packaging or label on the goods; and any representation made about the goods by the supplier or manufacturer of the goods; and
any other relevant circumstances relating to the supply of the goods.

A vehicle may also have an additional Statutory Warranty. The provisions vary from State to State. This Statutory Warranty may be in addition to, or overlap the ACL and may also operate concurrently to the ACL.

The protection afforded to you under the PlatinumOne Protection Plan is in addition to, and does not substitute for, the rights you have under the ACL. If and to the extent that you have a right to claim under the ACL, you need not claim under your Plan.

Furthermore, there are additional guarantees and remedies available to you, as a consumer, under the ACL, in relation to any services provided to you under this PlatinumOne Protection Plan and this Plan does not limit those rights, remedies or guarantees.

The following comparison summarises the cover (guarantees) provided under the ACL and the cover provided by the PlatinumOne Protection Plan.

Issue: Duration

ACL Liability: Not specifically limited, but dependent on the circumstances.

Cover under the PlatinumOne Protection Plan: Cover is provided for a fixed, certain, duration as specified in the PlatinumOne Protection Plan, depending on the level of cover. Refer to “Your Plan”

Issue: Roadside assistance cover

ACL Liability: No express cover, but costs which you may incur in the process of having the defect fixed may be claimed in some circumstances –s259(2) (b)(i), s259(3)(b) and/or s259(4) of the ACL.

Cover under the PlatinumOne Protection Plan: If you choose cover including NRA (National Roadside Assist), then assistance is provided for lock out of vehicle, lost keys, no fuel, flat tyres, towing of the vehicle and subsequent car hire and accommodation costs, depending on the circumstances and level of cover. Roadside assistance is often available for a period of time over and above the length of your plan.

Issue: Limit on claims

ACL Liability: None specified, but entitlements will be determined if it can be said that the vehicle is not of an acceptable quality, or the additional claim is made within a reasonable period.

Cover under the PlatinumOne Protection Plan: Simple, limits on claims are specified in the PlatinumOne Protection Plan, depending on the level of cover. Refer to "Your Plan"

Issue: Fault diagnosis

ACL Liability: Dependent on the particular circumstances.

Cover under the PlatinumOne Protection Plan: Diagnostic work covered as specified in the PlatinumOne Protection Plan, depending on the level of cover. Refer to the "Parts Covered" listed within this document.

Issue: Out of town breakdown/ Roadside assistance

ACL Liability: Costs may be recoverable depending on the particular circumstances –s259(2) (b)(i), s259(3)(b) and/or s259(4) of the ACL.

Cover under the PlatinumOne Protection Plan: As specified in the PlatinumOne Protection Plan, depending on the level of cover.

Issue: Wear and tear

ACL Liability: Wear and tear caused by a defect may be covered but otherwise fair wear and tear not covered (as long as the vehicle is of acceptable quality). Consideration will need to be had of the factors described in s54(3) of the ACL.

Cover under the PlatinumOne Protection Plan: Cover including fair wear and tear for items specified in the PlatinumOne Protection Plan, depending on the level of cover (refer to the "Parts Covered" listed within this document) but not including other parts and elements excluded under "What is Not Covered" within this document including failure caused by negligence, misuse or inadequate servicing, and not including "maintenance parts", and some parts as per regular routine servicing.

Issue: Km limit

Issue: Fault or failure

ACL Liability: Dependent on the particular circumstances.

Cover under the PlatinumOne Protection Plan: Some items covered regardless of fault, as specified in the PlatinumOne Protection Plan, depending on the level of cover. Refer to the "Parts Covered" listed within this document.

Issue: Claims process

ACL Liability: Claims are submitted to the Motor Dealer and, in some cases to the Manufacturer.

Cover under the PlatinumOne Protection Plan: Independent claims process: claims submitted to the PlatinumOne Protection Plan Administrator to determine cover in accordance with the PlatinumOne Protection Plan.

COMPLAINTS HANDLING

We are committed to providing you with quality customer service.

Occasionally, we know that there may be some aspects of our service, the limit of liability under this PlatinumOne Protection Plan or any dealings you may have with us which you wish to query or draw to our attention.

If you are dissatisfied with any aspect of our service, we will do our best to work with you to resolve any disputes using the following process:

Please talk to us first. Please contact Carma on the numbers provided within this PlatinumOne Protection Plan document. Our team is equipped to deal with any queries and most times, will be able to resolve the matter to your satisfaction.
If the team member you speak with is unable to resolve your concern, we ask that you submit a complaint using the following link from the Administrator's website, and they will direct it to the appropriate team. https://www.harrier.com.au/ComplaintForm.asp

DEFINITIONS

For the purposes of this document, the following terms have the following meanings unless the context requires otherwise:

"Company" means the company that owns and operates Carma.

"Contract" means the Agreement formed between the Company and the Customer, comprising of this PlatinumOne Protection Plan document.

"Covered Component" means the parts defined as being covered in this document as specified by our PlatinumOne Protection Plan.

"Customer" and "You" means the customer whose name and details appear on the Contract, being the person who has purchased the vehicle to which our PlatinumOne Protection Plan relates. "Your" has a corresponding meaning.

"Dealership" means the company that owns and operates Carma, and is otherwise referred to as the Company.

"Delivery Date" means the date upon which you take delivery of the vehicle.

"Manufacturer" means the entity that manufactured or imported your vehicle into Australia, and which has provided an express Manufacturer's Warranty over the vehicle when sold as new.

"Manufacturer's Full Warranty" means the entire period of the Manufacturer's Warranty period which – A. Where no additional cover has been obtained is the last day of the original Manufacturer's Full Warranty; and B. Where additional cover has been obtained, is the last day of the extended Manufacturer's Full Warranty.

"Plan" means PlatinumOne Protection Plan.

"PlatinumOne Protection Plan" or "Plan" means the plan covering your vehicle, the terms and conditions of which are set out in this document. The type of PlatinumOne Protection Plan that your vehicle is covered by is specified next to "PLAN TYPE" in the Contract.

"Plan Administrator" means Harrier-National (Sales) Pty Ltd ABN 98 003 860 633.

"Vehicle" means the quality Vehicle purchased from Carma, to which our PlatinumOne Protection Plan relates, the details of which appear in the Contract.