We’ve won and been finalists for awards in recognition of our efforts to provide the best care and innovation to our customers.

Honoured to be recognised 

Mon - Fri: 8 am - 8 pm AEDT, Sat - Sun: 9 am - 6 pm AEDT (Holiday hours: 9 am - 5 pm, 27th - 31st Dec; Closed 25th, 26th Dec & 1st Jan)

## Customer service hours

<dl>	
 <dt>Monday</dt>	<dd>8:00 am - 8:00 pm</dd>	
 <dt>Tuesday</dt>	<dd>8:00 am - 8:00 pm</dd>	
 <dt>Wednesday</dt>	<dd>8:00 am - 8:00 pm</dd>	
 <dt>Thursday</dt>	<dd>8:00 am - 8:00 pm</dd>
 <dt>Friday</dt>	<dd>8:00 am - 8:00 pm</dd>	
 <dt>Saturday</dt>	<dd>9:00 am - 6:00 pm</dd>	
 <dt>Sunday</dt>	<dd>9:00 am - 6:00 pm</dd>	
</dl>

Holiday Hours: Reduced (9:00 am - 5:00 pm) from 27th Dec - 31st Dec. Closed on 25th Dec, 26th Dec, and 1st Jan.

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If you’re simply selling your car, we’ll send your offer by email. If you’ve already spoken to one of our team members about trading in for one of our cars, they’ll be in touch.

Meanwhile, if you have any questions, please reach out to us on [__0482 098 750__](tel:0482098750) or at [__buying@carma.com.au__](mailto:buying@carma.com.au)

### Here's what'll happen next
1. We’ll review everything you’ve provided. If we need any additional information about your car, we’ll get in touch to let you know.
2. If no additional information is required, you’ll receive our offer for your car within one business day.
3. If you choose to accept our offer, we'll arrange an inspection of your car to confirm its condition.

Additional mechanical protection and 24/7 roadside assistance with Carma Extended Coverage.

Get mechanical protection plus 24/7 roadside assistance with Carma Extended Coverage.

- I have read and agreed to Carma’s <a href="/ts&cs" target="_blank">terms and conditions</a> as well as its <a href="/privacy-policy" target="_blank">privacy policy.</a>
- I agree for my credit score to be accessed to assist in determining my personalised rate and eligibility. Known as a soft-touch, this won’t impact my credit score in any way.
- I agree that my personal information may be referred to financial partners who may be able to assist me with a loan, including to credit reporting bodies to access my credit report.
- For the purposes of this application, I expressly consent to being emailed notices and documents relevant to this application from Carma and the relevant finance providers to my nominated email address and understand that I will not receive any notices or documents in paper form. I will regularly check the inbox of my nominated email address for notices and documents. I understand I can withdraw my consent at any time.

Should you wish to understand more about how our finance partners collect, use, disclose and store your personal information and information relating to you, your business (where relevant), including credit-related information, you can access their Privacy Policies by clicking on the following links:
 - [Automotive Finance - Australian Credit Licence No. 483211](https://www.automotive-finance.com.au/privacy-policy/)
 - [Plenti - Australian Credit Licence No. 449176](https://www.plenti.com.au/privacy/)
 - [Wisr Finance - Australian Credit Licence No. 458572](https://wisr.com.au/privacy-policy/)

By clicking ‘Next: Finance quotes’, you are requesting a quote from Allied Retail Finance Pty Ltd trading as Automotive Finance Australian Credit Licence 483211, Plenti Finance Pty Limited and its servicer, Plenti RE Limited who holds Australian Credit Licence 449176 and Wisr Services Pty Ltd which provides rate estimates and other services as an agent for Wisr Finance Pty Ltd Australian Credit Licence 458572, and requesting Automotive Finance, Plenti and Wisr to provide a loan, subject to completing a loan application. You may decide not to continue with your application at any time. Automotive Finance, Plenti and Wisr will request and use your credit score obtained from Equifax to provide you with the quote and progress your application. This credit enquiry will not impact on your credit score. 
Further information about how Automotive Finance, Plenti and Wisr handle your personal information can be found in their Privacy Statement, which will be emailed to you.

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'Results have been provided by Automotive Finance, Plenti and Wisr. The results displayed above are based on the accuracy of the information you have provided. No result should be considered an offer of finance capable of acceptance. Results are subject to change. Credit criteria, fees, charges and terms and conditions apply. Approved applicants only. You should not rely on this for the purpose of making a decision whether to continue your application for finance. This does not take into account your personal circumstances and may not include all relevant fees, charges or government taxes which apply. Finance is provided by Allied Retail Finance Pty Ltd trading as Automotive Finance ABN 31 609 859 985 Australian credit licence 483211, Plenti RE Limited trading as Plenti Finance ABN 57 166 646 635 Australian credit licence 449176, Wisr Finance Pty Ltd ABN 39 119 503 221 Australian credit licence 458572. Speak to the Carma Customer Finance team for more information. Loan repayments must be made monthly (Automotive Finance, Plenti and Wisr) or fortnightly (Automotive Finance) and cannot be made weekly.

CHECKOUT_PAYMENT_SUMMARY_FINANCE_QUOTES_NOTE

The indicative rate is an annualised interest rate that reflects the interest rate our financiers generally provide to applicants based on the information provided and the applicant’s credit rating. The actual loan interest rate will be determined based on the financiers full assessment of the application and the information you provide. The actual interest rate, if the loan is approved, may vary from the indicative rate.

\*Fees and charges apply. Repayments are estimates only, based on a personalised interest rate supplied by the financier based on your inputs. Final rate and all applications subject to financier assessment and approval. The direct debit frequency options available from financiers may differ.

' Results have been provided by Automotive Finance, Plenti and Wisr. The results displayed above are based on the accuracy of the information you have provided. No result should be considered an offer of finance capable of acceptance. Results are subject to change. Credit criteria, fees, charges and terms and conditions apply. Approved applicants only. You should not rely on this for the purpose of making a decision whether to continue your application for finance. This does not take into account your personal circumstances and may not include all relevant fees, charges or government taxes which apply. Finance is provided by Allied Retail Finance Pty Ltd trading as Automotive Finance ABN 31 609 859 985 Australian credit licence 483211, Plenti RE Limited trading as Plenti Finance ABN 57 166 646 635 Australian credit licence 449176, Wisr Finance Pty Ltd ABN 39 119 503 221 Australian credit licence 458572. Speak to the Carma Customer Finance team for more information. Loan repayments must be made monthly (Automotive Finance, Plenti and Wisr) or fortnightly (Automotive Finance) and cannot be made weekly.

CHECKOUT_FINANCE_QUOTE_INFO_FORM_IMPORTANT_INFORMATION

"Important Information": The indicative rate is an annualised interest rate that reflects the interest rate we generally provide to applicants based on the information provided and the applicant’s credit rating. The actual loan interest rate will be determined based on our full assessment of the application and the information you provide. The actual interest rate, if the loan is approved, may vary from the indicative rate. *Fees and charges apply. Repayments are estimates only, based on a personalised interest rate supplied by the financier based on your inputs. Final rate and all applications subject to financier assessment and approval.
 
'Results have been provided by Automotive Finance, Plenti and Wisr. The results displayed above are based on the accuracy of the information you have provided. No result should be considered an offer of finance capable of acceptance. Results are subject to change. Credit criteria, fees, charges and terms and conditions apply. Approved applicants only. You should not rely on this for the purpose of making a decision whether to continue your application for finance. This does not take into account your personal circumstances and may not include all relevant fees, charges or government taxes which apply. Finance is provided by Allied Retail Finance Pty Ltd trading as Automotive Finance ABN 31 609 859 985 Australian Credit Licence 483211, Plenti Finance Pty Limited ABN 82 636 759 861, supported by its servicer Plenti RE Limited ABN 57 166 646 635 who holds Australian Credit License number 449176, Wisr Services Pty Ltd ACN 616 806 949 which provides rate estimates and other services as an agent for Wisr Finance Pty Ltd Australian Credit Licence 458572. Speak to the Carma Customer Finance team for more information. Loan repayments must be made monthly (Automotive Finance, Plenti and Wisr) or fortnightly (Automotive Finance) and cannot be made weekly.

PERSONALIZED_QUOTE_MY_FINANCE_QUOTES_INFORMATION

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##### Need a hand with something?
##### Our team is here to help!

**Customer service number:**\
02 8319 3210

**Customer service email:**\
hello@carma.com.au

**Customer service hours:**\
8:00AM to 8:00PM AEDT\
Monday to Friday

9:00AM to 6:00PM AEDT\
Saturday to Sunday

For additional peace of mind, either enjoy a complimentary 12 months NRMA Roadside Assistance or get 1, 3 or 5 years mechanical protection plus premium roadside assist when you purchase Carma 
Carma Extended Coverage.

###### We've got you covered

We may be an online retailer, but you can still pick up the phone and talk to a real person when you need to. We even include a complimentary 12 months NRMA Roadside Assistance or you can opt for 1, 3 or 5 years roadside assistance if you purchase Carma Extended Coverage.

#### No need to worry with roadside assistance

Each car comes with either a complimentary 12 months NRMA Roadside Assistance membership or an option to purchase 1, 3 or 5 years roadside assistance with Carma Extended Coverage.

Every car we sell has been inspected and reconditioned by experts. Pre-loved cars may have expected wear and tear, however, our high standards ensure we deliver you a genuine, top-quality used vehicle.

Flexible and transparent payments and car loans

- I have read and Carma’s <a href="/ts&cs" target="_blank">terms and conditions</a> as well as its <a href="/privacy-policy" target="_blank">privacy policy.</a>.
- I agree for my credit score to be accessed to assist in determining my indicative rate and eligibility. Known as a soft-touch, this won’t impact my credit score in any way. Note: Automotive Finance does not use credit scores for commercial applicants. 
- I agree that my personal information may be referred to financial partners who may be able to assist me with a loan, including to credit reporting bodies to access my credit report.
- For the purposes of this application, I expressly consent to being emailed notices and documents relevant to this application from Carma and the relevant finance providers to my nominated email address and understand that I will not receive any notices or documents in paper form. I will regularly check the inbox of my nominated email address for notices and documents. I understand I can withdraw my consent at any time.

Should you wish to understand more about how our finance partners collect, use, disclose and store your personal information and information relating to you, your business (where relevant), including credit-related information, you can access their Privacy Policies by clicking on the following links:
 - [Automotive Finance - Australian Credit Licence No. 483211](https://www.automotive-finance.com.au/privacy-policy/)
 - [Plenti - Australian Credit Licence No. 449176](https://www.plenti.com.au/privacy/)

By clicking ‘Next: Finance quotes’, you are requesting a quote from Allied Retail Finance Pty Ltd trading as Automotive Finance Australian credit licence 483211 and Plenti Finance Australian credit licence 449176, and requesting Automotive Finance and Plenti to provide a commercial loan, subject to completing a loan application. You may decide not to continue with your application at any time. Plenti will request and use your credit score obtained from Equifax to provide you with the quote and progress your application. This credit enquiry will not impact on your credit score.

Further information about how Automotive Finance and Plenti handle your personal information can be found in their Privacy Statement, which will be emailed to you.

CHECKOUT_FINANCE_QUOTE_INFO_FORM_TERM_CONDITIONS_FOR_BUSINESS

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#### Already speaking with Carma Finance, or someone else?
Let us know the details so we can make it a smooth process.

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#### Get instant finance quotes
Answer a few questions and we’ll provide up to three quotes for your comparison within minutes.

CHECKOUT_PAYMENT_OPTIONS_RADIO_ITEM_1_LABEL

If you’re considering finance, Carma provides commitment-free personalised quotes with trusted lenders where we’ll cover your cancellation costs should you choose to return your car during the 7-day period.

* Electric range, battery capacity, and battery consumption specifications are based on information obtained from Glass’s Guide and other publicly available sources for new vehicles. It is important to note that specifications may vary based on the make, model, age, mileage, weather conditions and/or other factors including variations in performance of battery capacity and battery consumption.

Enter your VIN and we will get in touch with an offer.

HYGIENE_TRADE_IN_BANNER_TAB_DESCRIPTION_VIN

Hint - Make sure these details are correct. If they are incorrect make sure your registration plate or VIN was entered correctly.

Let us know if you’d like to add Extended Coverage to your purchase, and we’ll take care of the rest.

I am just selling / have already purchased a car elsewhere

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_REASON_OPTION_BUYING_NEW

I want to trade in my car / looking for another car

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_REASON_OPTION_BUYING_USED

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_REASON_OPTION_NO_LONGER_NEED

Are you looking to sell or trade in your car?

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Another customer is in the process of purchasing this car. We’ve placed it on hold for them while they complete their purchase. If they decide not to go ahead, this car may become available again.

### So what’s next?

Add this car to your watchlist and we’ll let you know if it’s available again, or check out similar cars in our range now.

PDP_PURCHASE_INPROGRESS_RESERVED_MODAL_CONTENT

This car is currently on hold for one hour

PDP_PURCHASE_INPROGRESS_DRAFT_ORDER_MODAL_TITLE

Heads up! This car is currently in a customer's cart and put on hold for one hour. Add it to your watchlist and we’ll let you know if it becomes available again, or check out similar cars in our range.

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*This car may also be eligible for extended manufacturer warranty, please check with {make}

Stay comfy in the cold and/or heat with adjustable seat temperature settings.

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Get instant quotes from our lending partners or provide your financer details and we'll take it from there.

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##### What's next? 
<ul>
 <li> We’ll give you a call within 24 hours to complete your purchase.</li> <li> We’ll organise your preferred delivery time and start prepping your car for delivery. </li>
 <li> We will do one last check over your car before handing the car over to you. </li>
</ul>

CHECKOUT_CONFIRMATION_NEXT_ACTION_OWN_FUNDS_DELIVERY

Enter the information for the buyer. They must match the details that appear on the buyer’s drivers licence exactly.

Note that these details must be for the person who will be the owner of the car. This is the information that will be shown on the contract of sale.

Log in or sign up and the car will be held for 1 hour

AUTHENTICATION_SIGNUP_CHECKOUT_SHORT_CAPTION

This car is currently reserved for 1 hour

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Are there any installed options or aftermarket accessories provided with the vehicle?

HYGIENE_TRADE_IN_ENQUIRY_CAR_ADDITIONAL_DETAILS_FIELD_OPTIONAL_EXTRAS

No, I haven't started searching for my next car yet

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_SEARCH_STATUS_OPTION_NOT_STARTED

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_SEARCH_STATUS_OPTION_STILL_LOOKING

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HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_TIMELINE

Not for a while, just interested to know the value of my car for now

HYGIENE_TRADE_IN_ENQUIRY_SELL_OR_TRADE_IN_FIELD_TIMELINE_OPTION_NOT_SELLING_YET

Another customer is in the process of purchasing this car. We have placed it on hold for them while they complete their purchase. If they decide not to go ahead, this car may become available again.

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This car is relatively new and still hasn’t had its first service, or we may not have access to it’s service history.

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Looks like you weren’t eligible for an instant finance quote due to your visa. Don’t worry, continue with finance and one of our friendly finance experts will contact you, or you can choose to change your payment method.


CHECKOUT_FINANCE_QUOTE_VISA_ISSUES_CHECKOUT_DESCRIPTION

Looks like you weren’t eligible for an instant finance quote due to your visa. Don’t worry, talk to our friendly finance specialists who may be able to refer your enquiry to someone who could potentially assist - we’ll just need to speak with you to do this.

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Wisr only supports Australian citizen and permanent residents.

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One of Carma’s friendly finance specialists will give you a call and guide you through your potential options. Hold tight!

“Wow. Seven stars out of five.”

Why our customers are buying the Carma way

The 5-star experience loved by our customers

Ready to find your Carma car?