Who we are

Your personal information is being collected by Carma Auto Pty Ltd (ABN 34 648 842 362) (We, Us or Our).

Contact Details: Phone: 02 8319 3210 Email: hello@carma.com.au

What is in this notice

This notice describes how we collect, hold, use, and share your Personal Information.

It includes:

1. The kinds of Personal Information we collect;
2. The reasons we collect and use that information;
3. Who we share your information with; and
4. How to access our Privacy Policy or contact us about our privacy practices.

You should also read the terms and conditions for any products and services we offer. These terms may contain more information about the ways we collect, hold, use, and share personal information for those products and services.

What is Personal Information

Personal Information includes information or an opinion about an individual that identifies or can be used to reasonably identify them. This can include a person's name, postcode, contact details and financial related information.

What information we collect

We collect Personal Information about you when you engage with us directly, visit our website, engage with a business that we are affiliated with. The Personal Information we collect includes, but not limited to:

1. information about your identity, such as your name and contact details (including your email and mobile number);
2. information about your financial circumstances; and
3. information contained in identity documents (for example your driver’s licence).

We may collect this information from you, a person acting on your behalf or a third-party service provider who has captured your information and shared it with us (for example when you sign into our platform using another service such as Google, Meta, Facebook etc). If you give us information about others, you must have authority to do so and tell them what is in this notice.

Why is your Personal Information being collected?

The purpose of collecting your Personal Information is to:

1. to deliver our products and services to you.
2. to confirm your identity and manage our relationship with you, including contacting you about any changes to products and services we have provided you.
3. to identify, manage and minimise security risks and prevent fraud, scams and other authorised activities.
4. to design, price, improve and manage the products and services we provide.
5. for any other purpose you consent to or opt-in.
6. for any other purpose set out in our Privacy Policy.

What would happen if your Personal Information was not collected?

If you don’t provide or if we are unable to collect your Personal Information, or the information you give us is inaccurate or incomplete, we may not be able to provide you with our products and services.

To whom will your Personal Information be disclosed?

The information we hold about you will be shared with our associated business entities. It may also be shared with other third parties who provide products and services in a similar industry to us or provide services on our behalf.

Sometimes we may send your information overseas, including to:

1. overseas businesses that we are associated with;
2. service providers or third parties who store data or operate outside Australia;
3. services providers that we consider have a product or service that may be of benefit to you such as a company offering car insurance policies; or
4. comply with laws, assist government, and law enforcement agencies.

Your information is unlikely to be disclosed overseas.

Access to and correction of Personal Information and complaints

Please refer to our Privacy Policy for information on how to access, complain or request an amendment of your personal information.

---

Last updated: 6th August 2025